Sunday, December 27, 2009

Favorite Flooring Flavor of the Week - Dave K


Favorite Flooring Flavor of the Week


Name- Dave Kaplan, Portland simpleFLOORS


Photo- Attached photo is my grand-daughter Nora, eating cake with the Tigerwood flooring in background


Favorite Flooring Product- Hardwood, Engineered


Collection- Terre Verte


Wood Species- Tigerwood


Qualities/Specs-
Thickness: 9/16"
Width: 5"
Length: 47 1/2 "
I go over: Both concrete or wooden subfloors
I can be: Glued, Floated, Nailed, or Stapled down
I am: Real Hardwood Engineered
Use: Residential/Commercial
Wood species: Tigerwood
Janka hardness rating: 2160
Tongue & groove type: Precision milled 4 sided tongue and groove
Edge design: Micro-Beveled
Wear layer: 2.5mm Real Hardwood
Finish: German Klumpp brand Aluminum Oxide

Gloss level: Satin/Semi Gloss
Construction: 9-Ply
Cross Grain Engineered
Countries grown in: Brazil, Bolivia, Peru, Guatemala, Mexico
Installation rating: Easy
Structural placement: Above, Below and on Grade
Radiant heat: Yes
Warranty: 25 year wear warranty/lifetime structural

Why is that flooring my favorite?
"I bought it before I even worked here!"

Saturday, December 19, 2009

Favorite Flooring Flavor of the Week - Charlie



Favorite Flooring Flavor of the Week

Name- Charlie Anderson, Seattle simpleFLOORS

Photo- Charlie with the Golden Topaz display!

Favorite Flooring Product- Hardwood, Engineered

Collection- Old World Chisel

Wood Species- Acacia

Color/Name- Golden Topaz

Qualities/Specs-
Thickness: 1/2"
Width: 4 3/4"
Length: Random
I go over: Both concrete or wooden subfloors
I can be: Glued, Floated, Nailed or Stapled down
I am: Real Hardwood Engineered
Use: Residential/Commercial
Wood species: Acacia
Janka hardness rating: 2400
Tongue & groove type: Precision milled 4 sided tongue and groove
Edge design: Micro-Beveled
Wear layer: 2.5mm Real Hardwood
Finish: German Klumpp brand Aluminum Oxide
Gloss level: Satin/Semi Gloss
Construction: 9-Ply Cross Grain Engineered
Countries grown in: Australia, Africa, India, Indonesia, Malaysia and the Philippines
Installation rating: Easy
Structural placement: Above, Below and on Grade
Radiant heat: Yes
Warranty: 25 year wear warranty/lifetime structural

Why is that flooring my favorite?
"Because it is awesome! I like the variation, the rich & warm iridescent tone. The subtle hand-scraped technique and the sheen of the finish make it look and feel high-end without the cost."

Sunday, December 13, 2009

Understanding Noise and How it Relates to Flooring


Understanding Noise and How it Relates to Flooring

In the last few years noise has become a hot topic. One of the reasons for this change is that people are moving away from carpets to hard surface floors, such as hardwood and laminate flooring. It seems like every place you go there is "the newest and best underlayment". All these new products and product claims can be quite overwhelming and misleading. The purpose of this article is to provide a better understanding of noise and how it relates to flooring.
Complaints from condo owners about noisy neighbors are a constant issue. Some of these involve airborne sound sources (talking, music, plumbing), but many are due to the reverberation of footfall (people walking, running, to tap dancing!) or structure-borne noise that differs from its airborne counterpart.
The most commonly used terms in multi-family residential construction are the sound transmission class (STC) and the impact insulation class (IIC). These describe different types of noise, but are often interchanged or misunderstood.

What is noise?There are two basic types of noise and measurements used to rate the acoustical performance of the floor-ceiling assembly. They are airborne noise and stucture-borne noise. The measurements used to determine the acoustical performance of airborne and structure-borne noise is the Sound Transmission Class (STC) and the Impact Insulation Class (IIC).
- The STC measures the performance of the floor-ceiling assembly to stop or isolate airborne noise such as voices, radio, televisions, etc.
- The IIC measures the performance of the floor-ceiling assembly to reduce or isolate impact noise (footfall) people walking, dropping objects, furniture being moved, etc.

Building codes
Building codes have established standards for minimum noise performances of partitions between residences. Most states use the International Building Code (IBC) which calls for a minimum IIC & STC rating for multi-family dwellings for new construction at 50 (or 45 if field tested). The minimum IIC rating of 50 would be considered low or an affordable housing rating, while a 55 would be considered more of an average or mid range rating and a 60+ would be considered a luxury or high-end rating.

One of the most common mistakes in selecting a floor underlayment is to look at a product IIC rating and think that it will perform to the same rating in your building. An IIC rating is determined on the complete floor-ceiling assembly, not just the floor underlayment. When comparing floor underlayments it is important to request the official IIC report from the company. The test report should come from an accredited lab and should detail what the floor-ceiling assembly was tested at. In recent years there have been some companies that advertise IIC rating of 72 without explaining how the product was tested, leaving many uneducated builders thinking that's all they need.
Whenever architects, builders and contractors are concerned with impact noise they should take the time to evaluate what underlayment will be installed and have an experienced acoustical consultant review their plans.
Here is the link to our underlayments

Friday, November 13, 2009

Families Fight Over Flooring

Families Fight Over Flooring
I had an interesting experience the other day where two families I had been helping from earlier in the week came in approximately the same time to make their final flooring decision. Both of them were debating among themselves, and I was going back and forth between them answering questions and checking stock for them. Then one of them told me they had decided and were ready to purchase the Passport 2 Smoked Almond. I said ok, and then turned to the other couple, letting them know that they would have to wait a few weeks if they also wanted the Smoked Almond, as the other couple was ready to buy! As I wrote up the order for couple #1 he whispered about couple #2 "you snooze, you lose".

What it got me thinking about is that I sell a much higher percentage of my personal favorites than the other colors in a collection - and if my favorites were the same as other simpleFLOORS team members. After taking a brief poll, here are some other employee favorites!

3/4" Hardwood (*3/4" and hand-scraped)
*Any Reclamation Plank (Stephen, Sherin)
*Indian Red Reclamation (Ryan, Kristina)
*Prairie Acacia Reclamation (Charlie)
*Sable Reclamation (Chace, Rick, Tommy, Cece)
Amber Blaze (Len)
Brazilian Cherry (Shannon)
Brazilian Walnut (Debbie, Lesley, Cece, Dave)
English Saddle Acacia (Tommy, Jason)
Smoked Almond Acacia (Julie, Lesley, Lidia, Len, Tammi, Sherin, Reneelyn)
Tigerwood (Charlie, Kristina)

Link to Top Favorite 3/4" solid - Smoked Almond Acacia
http://www.simplefloors.com/products/Exotics-Flooring/Passport-Collection-2/Smoked-Almond/flooring727.aspx
Second mention - any of the Reclamation Plank
http://www.simplefloors.com/products/Hand-Scraped-Flooring/Reclamation-Plank/collection21.aspx

Bamboo
ANY Strand (Lidia, Len, Reneelyn)
Burnt Mocha (Debbie)
Strand Bora (Chace, Rick, Tommy, Tammi)
Strand Carbonized (Julie, Shannon, Lesley, Cece, Jason)
Strand Natural (Dave)
Zebrano Charred (Ryan, Stephen, Charlie, Kristina)

Link to Top Favorite Bamboo - Strand, Strand, Strand
http://www.simplefloors.com/products/Bamboo-Flooring/Nature-Strand-Woven/collection39.aspx
Cork - (sorry I forgot to put this on my poll, so only a few people gave their opinion)Cobblestone (Debbie)
Durango or Harmony(Cece)

Hand-scraped
Acacia Old World Chisel(Christian)
Any Old World Chisel (Julie, Sherin, Reneelyn)
Brazilian Teak Vintage Couture (Tammi)
Golden Topaz Old World Chisel (Dave)
Hickory Old World Chisel (Lesley)
Lapacho Vintage Couture (Stephen, Lidia)
Machu Pichu Old World Chisel (Jason)
Natural African Hickory Old World Chisel (Lesley, Cece)
Natural African Walnut Vintage Couture (Debbie)
Roasted Almond Old World Chisel (Chace, Ryan, Rick, Mallery)
True Teak Vintage Couture (Shannon)

Link to Top Favorite Hand-scraped - Roasted Almond Old World Chisel
http://www.simplefloors.com/products/Exotics-Flooring/Old-World-Chisel/Roasted-Almond/flooring752.aspx

Laminate
Aged Hickory True Timber (Stephen, Rick, Len, Reneelyn)
ANY Masterpiece (Lidia)
Calladium Block Genva-Loc (Julie)
Cedar Masterpiece (Lesley, Cece)
Cinnamon Genva-Loc (Len)
Fedora Masterpiece (Chace)
Purple Heart True Timber (Ryan, Tommy, Charlie, Kristina, Jason)
Santos Mahogany True Timber (Shannon)
Varnished Walnut Masterpiece (Debbie, Tammi)

Link to Top Favorite Laminate - Purple Heart True Timber
http://www.simplefloors.com/products/Laminate-Flooring/True-Timber-Premium-Laminate/Purple-Heart/flooring809.aspx

In case you are interested - both couple #1 and couple #2 purchased their beautiful new floors from simpleFLOORS that day :)

Monday, November 2, 2009

How to Build Your Personal Brand and Sell More!

How to Build Your Personal Brand and Sell More!

What is a brand?A distinguishing symbol, mark, logo, name, word, sentence, or a combination of these items that companies use to distinguish their product from others in the market. (Dictionary.com)

How do you build your "brand"?

Internet - Website, online reviews, rankings on search engines, SEO, links, social networks such as Twitter & Facebook, and advertising.
Reputation - Being known for something whether it be particular product, quality, customer service, experience.
Word of mouth - Customers telling others about your brand/product/service.
Guerilla marketing - Unconventional marketing intended to get maximum results from minimal resources.
Advertising - Online, print, mailers, coupons, etc.
Quality - Making sure that what you sell is quality, whether it be product, education, customer service, or experience.
Google and other search engine searches - Rankings, reviews, advertising and websites.
Viral marketing - Viral marketing describes any strategy that encourages individuals to pass on a marketing message to others, creating the potential for exponential growth in the message's exposure and influence. Like viruses, such strategies take advantage of rapid multiplication to explode the message to thousands, to millions.

How many times do you need to see something before you recognize a brand?
I have no idea!! But I do know that the more your "brand" is recognized- the more success you will have reaching your potential customers as well. When doing direct mail or email campaigns, you get an increased open rate when they have a positive reaction to your name (hey- it's an email fromTammi at simpleFLOORS!)
Current open rate for direct mail advertising - 2.61% (varies based on industry)
Current open rate for email advertising 14 - 17% (for Retail)

Brands that may not be "the best in their category" but because of their brand awareness are recognizable to a huge population.Bruce hardwood
Pergo
Band-aid
Kleenex
Coke
Nike
Google
Campbell's soup
Marlboro
Chesterfield - if you don't know what the heck this is, please contact Dave

How do you build your personal "brand"?
Do you what you say you will do
Educate - your customers know what they want even if they don't know they do
Under-promise, over-deliver
Ask for referrals
Be honest
Quality
Get recommendations or reviews posted about you and the product you have sold
Have integrity

Why invest in creating your own personal brand?Look at this equation...
You get 1 person to recognize your "brand" with quality (product, follow through, personality, customer service, you name it) - and so they buy from you (you personally or your company- depending whose brand they believe in) instead of the competitor.

This one customer tells a couple of friends (you remember the commercial if you are old enough) and 2 of them decide to try you out based on getting that same branding experience (customer service, honest answers and information, fabulous product and price, etc.). This continues to build as your name gets passed on because you have a brand that people trust. This has unlimited potential.
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11
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So my advice is to live up to your potential! If you need help doing that, please reach out- your team here at simpleFLOORS is here to support you!

Interesting links re: brand
Wikipedia
http://en.wikipedia.org/wiki/Brand
Social Definition of a brand
http://www.engagingexperience.com/2009/08/a-more-social-definition-of-brand.html
A is for Advertising, B is for Brand - article
http://www.zpd.net/shtimes.htm
Email marketing metrics
http://cdn.mailermailer.com/documents/email-marketing-metrics-2008h2.pdf

Wednesday, October 21, 2009

EcoMetro approves Simplefloors as local green company!

Simplefloors was reviewed and approve by www.ecometro.com as a local green company!

Eco-Metro helps keep you up to date with monthly green tips, green coupons, and local approved green listed businesses. Simplefloors is proud to be accepted as a green business!

See our listing below!

http://www.ecometro.com/eastbay/organization.aspx?orgID=03f371a0-fa79-47ce-8fb1-7c453fd6197a

Saturday, October 10, 2009

Hard Surface Flooring vs. Home Sales

I recently purchased a new home and wanted to share my home shopping experience and what I noticed along the way in terms of hard surface flooring. We all know now is a great time to buy and there is a healthy inventory of homes for sale. That being said shoppers can be a bit pickier than normal in these times and a decision could be made purely on the flooring in certain cases. After viewing over 60 homes I came to the realization that a home with hardwood flooring definitely has a better sense of value and has a noticeably cleaner feel and look. When you walk in the door of a home with carpet you instantly can feel the difference in my eyes, and more often than not you can smell the difference as well. When you walk into a similar home with hardwoods it just feels nicer, and seems like it’s worth more like I mentioned before. When reviewing the homes with carpet and the homes with hardwood I noticed the asking price was higher almost every time with hardwoods. To give my point some justice when I walked into a carpeted home and my realtor dropped his card it was typically placed next to one or two others that were barely recognizable covered in dust. While walking into a home with hardwoods his card was placed on a pile that looked like that jar at your local sandwich shop to win a free lunch had been dumped out. It is obviously apparent these days that most knowledgeable homeowners are ripping out their carpet to replace with a hardwood floor. Bottom line you can list your home for a higher price, and have a better chance of selling it compared to the comparable home with carpet.